Ten Questions To Ask A Commercial Cleaning Company
If you’re looking for janitorial services or a commercial cleaning company to maintain the cleanliness of your office, manufacturing plant, or business premises, it’s important to pick a reliable agency with high standards. After all, the level of cleanliness you maintain can impact the quality of your work, products, and in some cases, the safety of your employees. Therefore, it’s essential to choose a cleaning company that shares your sentiments about cleanliness and is dedicated to helping you achieve them.
However, if you haven’t hired janitorial services before or worked with a cleaning company, you may not know where to start when choosing the right one for your business. To make the whole process easier for you, we’ve outlined ten valuable questions to ask a commercial cleaning company.
During your initial consultation, ask these questions to understand if this company is the right fit for you, and capable of meeting your cleaning requirements.
1. Why should we choose you?
This question is meant to give your cleaning service the opportunity to explain their skills and expertise in their field.
2. How many employees does your business have?
Based on the strength of a janitorial company, you can decide if they have the bandwidth for your needs.
3. Do you have experience in this area of cleaning?
If you’re looking for cleaners in a hospital, you need to ensure that the service provider understands the kind of hygiene you expect. Similarly, in a factory, cleaners will need to follow specific practices and ensure they have the right equipment for cleaning.
4. Do your employees have insurance? How much does it cover?
Employee insurance is a crucial requirement when hiring a cleaning company on your premises. If your cleaning company doesn’t offer this, you may need to pay for workplace injuries. In case they do offer employees insurance, ask what and how much the insurance covers so that you can be prepared in the event of an accident on your premises.
5. How do you hire staff?
The answer to this will tell you about the employee criteria the service provider maintains, and if you will receive consistent services irrespective of the team assigned to do your cleaning.
6. What type of chemicals does your business use?
If you run a factory, this is a vital detail to know to avoid safety hazards like fires, burns, explosions, or deteriorating health.
7. Is your business registered?
When obtaining janitor services, make sure the business providing them is a registered one. This will reassure you of their reliability and commitment to their services.
8. How do you handle complaints?
Knowing how they deal with complaints is essential to ensure that the cleaners are listening to your feedback and making an effort to serve you better in the future.
9. What if I am not pleased with your services after a month?
Asking this question will tell you exactly what will happen in case you are displeased with your cleaning company. You must know if they provide a refund, complimentary services, or leave you hanging with no relief to your grievances.
10. Will your team have uniforms?
Professional cleaners usually wear uniforms while at work. It makes them look smart while on your premises, allows them to work freely, and it makes it easy for you to identify them if you have specific cleaning needs you’d like them to take care of promptly.
Want to get started with reliable janitorial services and a commercial cleaning company in Markham, ON? Xtremee Cleaning Services Inc is here to help. We are a generational family run business that aims to provide the best cleaning services by understanding what gives our clients peace of mind. Our company has one of the most certified teams of cleaners in the GTA and surrounding areas. We are committed to our work and look forward to maintaining your premises the way you expect it to be treated.